Medical Officer's Message
The Guru Nanak Hospital &
Research Centre was started by visionary philanthropists of the Sikh
Community to serve the Society at large on the same philosophy propogated
by Guru Nanak Devji – namely, "Service to Humanity is Service to
God". This philosophy is as old as mankind. This philosophy saw
the birth of a number of "Not-for-profit" hospitals not only in India but
many parts of the world including the US and Europe.
seen tremendous progress over the past few years; not only in terms of
infrastructure, technology and super-specialization but also in terms of
the "economics". Healthcare has not remained only 'charitable' but
also developed into a "business". In fact, it is one of the fastest
growing sectors in terms of percentage of GDPs of countries but also as
private enterprise. This has seen the growth of 'for-profit'
corporate hospitals even in the "developing" countries. "Market
forces" dictate the direction of this industry.
too, has become aware of his rights and demands the very best in terms of
quality, technology, skills of medical specialists, safety and supportive
services. And all this at affordable costs!! And with no waiting
periods and shorter hospital stays!!!
hospitals have, therefore, to gear themselves to compete with 'for-profit'
hospitals, without dilution of their noble objectives.
We, at Guru
Nanak Hospital & Research Centre, have geared ourselves for precisely
this very situation. We have now embarked on achieving the healthcare
vision of 'enhancing quality, safety and affordability' with an integrated
approach, strengthening skill sets and competencies to provide quality
Our "compass" is now pointed towards "Total
I appeal to all stakeholders of the health care industry
to give us an opportunity – so that they can "experience customer
delight". The stakeholders could be patients from Mumbai, India or
even across the globe. They could be Healthcare Insurance Companies,
Third Party Administrators, Equipment Suppliers, Pharmaceuticals, General
Practitioners, Medical Consultants, Corporate Clients, Government
Agencies, NGOs, etc.
Come, let us together walk down the path of
DR. R. S. GULATI,